Shipping policy
Shipping & Delivery
London Watches
At London Watches, we offer a secure and reliable delivery service for all our customers. We understand that you are excited to receive your new watch, and we do everything possible to ensure fast and smooth delivery.
1. Shipping Costs
We are pleased to offer free premium shipping on all orders.
No hidden fees will be charged at checkout.
2. Processing Time
After receiving your order, we require 1 to 3 business days to:
- Prepare your order
- Perform quality control
- Safely package the product
Once your package leaves our warehouse, you will receive a shipping confirmation via email.
3. Delivery Time
Estimated delivery times are:
United Kingdom
7 to 12 business days
Note: Slight delays may occur during periods of high demand or due to customs clearance.
4. Order Tracking
Once your order has been shipped, you will receive an email with your tracking number.
This allows you to track the status of your delivery at any time online.
5. Customs & Import Duties
As we ship internationally, customs duties or import taxes may occasionally apply once the package arrives in the destination country.
For customers within the European Union, we strive to provide delivery without additional charges.
If any fees do occur, please contact our support:
info@crwluxury.com
6. Lost or Damaged Shipments
All our shipments are insured.
If your order is lost during transit or arrives damaged, please contact our customer service immediately:
info@crwluxury.com
We will review the case and arrange a replacement or refund.